From their Schedule app, your deaf and hard-of-hearing consumers can update their contact info, communication preferences, favorite providers, etc. They can see past and upcoming appointments in their calendar, sparing them from having to contact you with questions, while saving you time.
Their Schedule app empowers your consumers by giving them all the details they need about upcoming appointments booked for them, even including a picture of the interpreter(s) / transcriptionist(s).
From the CRM, you / your staff can add calendar events visible to consumers, and/or post a sticky notice that they'll see on their Home tab when they log in.
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